Welcome to Edna! We’re all about inclusivity, creativity, and empowering you to express yourself. Here are answers to some of the questions we frequently get from our community. If you have more, feel free to reach out - we’re here to help!
Where is EDNA located?
We’re located at 44 Te Heuheu St, Taupo, New Zealand. Pop in and say hi - we’re open 7 days a week!
Weekday Hours: 10am – 5pm
Weekend Hours: 10am – 4pm
Public Holidays: 10am - 4pm
Do you have an online store?
Yes! You’re on it! Tell your friends about us and share that they can shop our collections online at edna.co.nz. We offer shipping New Zealand-wide & International shipping.
What makes EDNA unique?
EDNA isn’t just a clothing store—it’s a space that champions individuality, creative empowerment, and inclusivity. We offer a range of styles that cater to all body types, genders, and personal tastes, with a focus on sustainable and socially conscious fashion.
What brands do you stock?
At EDNA, we carefully curate brands that reflect our values of sustainability, inclusivity, and individuality. Some of the brands we stock include:
- The Ragged Priest (exclusive stockist in NZ!)
- Arthur Apparel
- Castart
- Our Sister
- Thing Thing
- Von Dutch
We also showcase limited edition pieces from local designers like alise. who handcrafts each item from upcycled materials.
Is EDNA an eco-friendly store?
Yes! Sustainability is at the heart of what we do. We’ve made conscious decisions to reduce our environmental impact, including:
- Using saveBOARD for our walls, which is made from upcycled packaging and is 100% recyclable.
- Our counter and jewellery cabinet are made from Critical Board, a material made from reclaimed NZ plastic waste.
- Our instore plinths and change room stools are 3D printed locally and made from recycled plastic
- We also offer sustainable clothing options and support brands that are committed to ethical practices.
We believe that fashion should fit all bodies! Our clothing is designed to be inclusive and gender-neutral, with a wide range of sizes to cater to different body types. If you’re unsure about sizing, check out our size guide on the product pages, or feel free to reach out for personalised assistance.
Do you offer sustainable packaging?
Absolutely! We’re committed to minimizing waste. Our packaging is eco-friendly, and we use recyclable/compostable materials wherever possible. Plus, when you shop with us in-store, you’re welcome to bring your own bag!
What’s the story behind Edna’s limited edition T-shirts?
Our limited edition oversized unisex T-shirt is a customer favourite! Made from 100% organic cotton, it features a bold graffiti design with neon pink and multicolor accents. We’ve designed it for ultimate comfort, sustainability, and self-expression. Check it out in-store or online!
Do you support local designers?
Yes! We’re proud to collaborate with local designers, such as alise. who hand makes unique, low-waste garments from upcycled fabrics. Supporting local talent is a key part of EDNA's commitment to fostering creativity and sustainability in the fashion industry.
Do you offer gift cards?
Yes, we do! Gift cards are available both in-store and online. They’re the perfect way to give your loved ones the freedom to choose something that speaks to their unique style.
How can I stay updated on new arrivals and events?
Join the Edna community by signing up for our newsletter! We’ll send you the latest on new arrivals, special offers, and in-store events. You can also follow us on Instagram, Tiktok & FB for real-time updates and inspo! @ednastore.nz
What’s your return policy?
We want you to love what you wear! If you’re not 100% happy with your purchase, you can return or exchange items within 14 days, provided they are in their original condition with tags attached. See our Returns & Exchanges page for more details or reach out to our team for assistance.
How do I get in touch with Edna?
We’d love to hear from you! You can reach us via:
- Email: hello@edna.co.nz
- Phone: 027 553 3380
- In-Store: Visit us at 44 Te Heuheu St, Taupo 3330
Shipping
What are your delivery times?
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How much will shipping cost?
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Can you provide worldwide shipping?
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My Order
How can I cancel my order?
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What if I receive the wrong product?
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Do you offer exchanges for faulty items?
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Product
How do I return my product?
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How do I care for my product?
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Do you offer extended warranties?
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